Terms and Conditions

Last Updated: 18 June 2025

Welcome to Keystone Security ("Company", "we", "our", or "us"). By accessing or using our website www.keystonesecurity.net and the services provided through it, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, you should not use this site.

1. Services Overview

   Keystone Security provides outsourced, round-the-clock video and voice monitoring solutions tailored to various industries including but not limited to construction, retail, banking, self-storage, cannabis, residential communities, and logistics.

   • Live Video Monitoring
   • Video Verified Alarm Monitoring
   • Voice Downs / Audio Challenges
   • Wholesale Monitoring for Channel Partners
   • Custom Monitoring Team Integration
2. Eligibility
   • You are at least 18 years old;
   • You have the legal authority to enter into these Terms on behalf of yourself or your organization.
3. Free Trial

   We offer a limited free trial of our services to allow prospective clients to evaluate our offerings. We reserve the right to modify, restrict, or terminate the trial without prior notice.

4. User Responsibilities
   • Use our services for unlawful or malicious purposes;
   • Reverse-engineer, decompile, or access our systems without authorization;
   • Interfere with service operations or attempt to gain unauthorized access to restricted areas;
   • Submit false, misleading, or harmful information through contact forms or communications.
5. Confidentiality & Data Security

   We implement robust security protocols including biometric access control, device-free environments, firewall protection, and redundancy systems to safeguard our operations and client data.

   Client data shared with us is handled in accordance with industry standards and only accessed by authorized personnel.

6. Intellectual Property

   All content on the Keystone Security website, including images, videos, text, logos, and graphics, is owned by or licensed to Keystone and is protected under applicable intellectual property laws. You may not use or reproduce any content without prior written consent.

7. Third-Party Platforms

   We integrate with third-party security platforms such as Immix, DICE, and Mastermind. While we ensure seamless integration, Keystone is not liable for any issues arising from third-party platform failures or terms.

8. Limitation of Liability

   To the fullest extent permitted by law, Keystone shall not be liable for any indirect, incidental, or consequential damages arising from:

   • Use or inability to use our services;
   • Data loss or service interruptions;
   • Security breaches due to third-party actions.
9. Indemnification

   You agree to indemnify and hold harmless Keystone, its officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the services or breach of these Terms.

10. Governing Law & Jurisdiction

    These Terms are governed by and construed in accordance with the laws of the State of Washington, United States, without regard to its conflict of law principles.

    Any disputes shall be subject to the exclusive jurisdiction of courts located in Washington D.C., USA.

11. Modifications to Terms

    Keystone reserves the right to modify these Terms at any time. Changes will be posted on this page with an updated revision date. Continued use after changes constitutes acceptance.

12. Contact Information

    Keystone United States

    4866 MacArthur Blvd, Suite 4 N.W., Washington D.C. 20007

    Phone: +1.202.700.4440

    Email: info@keystonesecurity.net

    Keystone India

    Ocus Quantum, Office No. 111, 11th Floor, Sector 51, Gurgaon, Haryana 122001

    Phone: +91.124.488.8167

    Email: info@keystonesecurity.net